We are still operating with curbside service so that we may continue to serve our patients that need medical care as safely as possible.

· Due to social distancing, curbside check In is required by all clients upon arrival to the clinic. You can call our office and a team member will come to your car to bring medications or retrieve your pet for services. If the phone lines are busy, please hang up and try again. We have been experiencing an extremely high call volume. Please call us at 804-226-0771.

· Mailing Prescription Refills: Along with curbside pickup of refills, we are also offering to mail prescriptions through our online store. You can request the refills through our webstore.

· Any client showing any clinical signs of COVID-19 will be asked to have another family member bring in their pet and wait in the car.

We ask any client who has recently visited an “at risk” area to have another friend or family member bring their pet to our hospitals.

Other considerations:

Our staff is instructed to stay at home if they begin to show ANY clinical signs of COVID-19.

With schools being cancelled and/or students being quarantined for exposure to someone who tested positive, our staff may be limited at times due to childcare issues. Please be patient in the event that wait times are a little longer than usual. We have been extremely busy and are doing the best that we can.